What Data We Collect and Why We Hold It
67ibd collects the information you provide when you register — your name, email address, phone number and date of birth. When you add a payment method like bKash, Nagad or Rocket, we record the wallet number and transaction references needed to process deposits and withdrawals. We
-
1
do not store your full mobile banking PIN or password at any point. Beyond account details, we collect device identifiers, IP addresses and session logs to maintain security and detect unusual activity on your account. If you contact our support team via live chat or email,
-
2
those conversation records are kept so we can follow up accurately. We use this data to verify your identity, process your transactions, and meet any obligations that apply under the laws of the eligible regions where we operate. Your payment details linked to bKash, Nagad or
-
3
Rocket are used solely for processing the transactions you authorise — we do not share them with advertising networks. Data is retained for as long as your account remains active and for any additional period required by applicable law. You can request a copy of the
-
4
data we hold or ask us to delete your account by contacting our support team directly. Availability of our platform and any related data-processing obligations depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.